Where can I buy my gNappies/gDiapers from?
g is working with a number of great local retailers who will stock everything you need to keep using and loving gs for your little ones. Click here to see the full list.
Where will my product ship from?
Your order will be shipped through your local retailer. g will continue to have a warehouse in the UK and supply all European retailers through this one location.
I purchased product at gNappies.com and would now like to return it.
Our return policy is unchanged and we will happily accept any unused and unopened product purchased on gNappies.com within 30 days of purchase. Please contact us at firstname.lastname@example.org
I received the wrong product through gNappies.com, what should I do.
Firstly, we are terribly sorry. Please email email@example.com and we will send you the correct product immediately. Note: if you received the wrong product via a retailer, please contact them directly.
I received faulty product – who should I contact?
Of course we hope this never happens, but in the event this occurs, please contact firstname.lastname@example.org
I would like to speak with a real mum who can walk me through my questions about gNappies/ gDiapers.
That’s great. We love hearing from customers personally. Heather is our go-to Mum when it comes to answering any questions you may have. While she loves the taste of a good German beer, the crunch of a perfect French baguette, the spice of a Tapas plate and the crispiness of a Stegt flæsk, she has command of just one language, namely English. While she is furiously learning all the languages of the EU and beyond, feel free to pose your question in your native tongue on Facebook. If you are comfortable in English, Heather is willing, ready, able and excited to speak with you.
Can I just buy my g's through the US website?
International purchases can be made through the US site with your credit card, however the US warehouse does not currently ship internationally. Shipping would need to be done to a US address (friends and/or family?) and shipping internationally would need to be handled through them. Ultimately, we hope parents support local retailers as they are our greatest supporters, are the lifeblood of your local communities and we love them to bits!
I live in the UK and would like to use the council voucher scheme for my nappies.
We love the voucher scheme and wish it were available to all parents! Please contact your local council for details.